from sqlalchemy import Column, Integer, String, Text, DateTime, Enum, JSON
from datetime import datetime
from app.core.database import Base


class VasTicket(Base):
    __tablename__ = "vas_ticket"

    id = Column(Integer, primary_key=True, autoincrement=True)
    order_id = Column(String(128), nullable=False)
    user_id = Column(String(128), nullable=False)

    type = Column(Enum('refund','dispute','change_request'), nullable=False)
    status = Column(
        Enum('pending','info_required','resolved','rejected'),
        default='pending'
    )

    reason = Column(Text)
    admin_comment = Column(Text)
    extra_fields = Column(JSON)

    created_at = Column(DateTime, default=datetime.utcnow)
    updated_at = Column(DateTime, default=datetime.utcnow, onupdate=datetime.utcnow)